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Digital coronavirus information service now open to the public

Ministry of Social Affairs and Health
Publication date 16.3.2020 19.12 | Published in English on 17.3.2020 at 16.20
Press release

On 12 March, the Marin Government decided to introduce a digital service providing information on the coronavirus to the public in Finland. The online service has opened a survey to assess the symptoms COVID-19, the disease caused by the new coronavirus.

The aim of the digital service is to strengthen multi-channel advice on the new coronavirus. The service can be used through an internet browser on computers and smartphones. The online survey, produced by SoteDigi, Duodecim Publishing Company Ltd and finnish institute for health and welfare, helps members of the public in assessing their need for treatment. Based on the results, users are directed to seek the necessary treatment in the event of a suspected coronavirus infection.

The COVID-19 symptom assessment is available to all residents of Finland in Finnish and Swedish. The electronic symptom assessment enables equal access to service regardless of the time of day and the person’s place of residence.

The recommendations made by the symptom assessment survey are the same nationwide and have been supplemented with local guidelines when it is necessary to contact a professional. 

In addition to the symptom assessment, the Omaolo service provides reliable and up-to-date information to relieve any unfounded concerns residents may have about contracting the infection. At the same time, the service helps to ease the workload of professionals and reduce telephone traffic.


Pasi Pohjola, Director General, tel. +358 295 163 585
Minna Saario, Director, tel. +358 295 163 146

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